<h1>Team Climate for Executives</h1> <h2>A potential problem</h2> <p>For you as a leader many things are of high importance. Customer satisfaction. Churn rate. Revenue and much more.</p> <p>An often neglected topic is <a href="https://en.wikipedia.org/wiki/Job_satisfaction" target="_blank">employee satisfaction</a>.</p> <p>The <a href="https://www.gallup.com/workplace/313313/historic-drop-employee-engagement-follows-record-rise.aspx" target="_blank">Gallup report 2020</a> revealed that only 31% of the US workforce is engaged.</p> <p>What is the engagement in your company? If it is as low as 31% you will have a problem. If dissatisfaction spills over - whole teams will quit leading to the failure of business critical projects.</p> <p>Disengaged employees will cost you real money and might bankrupt your whole business. What is a company without a great workforce after all.</p> <h2>Employee engagement as key KPI</h2> <p>The best companies in the world make the engagement of their employees a key management metric.</p> <p>That metric can then be checked on a regular basis along all other key metrics.</p> <h2>How Team-Climate™ comes into play</h2> <p>Team-Climate™ gathers the Employee Net Promoter Score (eNPS) on a regular basis. The eNPS is a loyalty score and similar to the <a href="https://en.wikipedia.org/wiki/Net_Promoter" target="_blank">NPS</a> which is well known in business.</p> <p>Very likely you are already using the NPS as customer satisfaction KPI. The eNPS works in a similar way - just for your employees.</p> <p>The score ranges from -100 to 100. Everything above 20 can be considered as a good result.</p> <h2>A north star to manage employee engagement: eNPS</h2> <p>Leadership teams of the best companies review their KPIs on a monthly basis. Team-Climate™ provides you with the eNPS that you can use as an actionable KPI.</p> <p>The eNPS is your north star to tell you how your organization is doing in terms of employee satisfaction.</p> <p>If something in your organization is wrong the eNPS will tell you. Team-Climate™ then supports you to drill down into individual departments and teams to see what is specifically wrong.</p> <p>Detailed introspection is something that can also be easily delegated to department executives.</p> <h2>Summary</h2> <ul> <li>Team Climate gathers the eNPS as an actionable metric on a regular basis.</li> <li>The eNPS can be reviewed regularly by the executive team - like any other KPI.</li> <li>This allows the leadership team to act quickly when problems with employee engagement arise.</li> </ul> Team-Climate™ for Team Leads